Privacy Policy

What information do we collect in connection with purchases of products and services?

When you place an order for any of our products or services from this site, we will require information about
you to fulfil your order. This information will include, but is not limited to, details such as your name, your
address and telephone number

How we use the information that you give us in connection with purchases: -

to fulfil any order or orders that you place with us

to notify you occasionally of changes to our web site and additional products and services that we offer. If
you do not want us to contact you, inform us of this by calling +44 (0)118 988 3235 or by sending an email

We do not share with others, or sell, trade or rent to others the information that we get from you in
connection with purchases.

We may disclose information in special cases when we have reason to believe that disclosing information

reasonably necessary to comply with the law

to enforce or apply our terms of business

to protect our rights and those of our customers and suppliers

What information do we collect in connection with genealogy research?

You may provide personal information about yourself and/or other members of your family in connection
with the genealogy research.

How we use the information that you give us in connection with genealogy research: -

we publish genealogy research details on this web site and in paper format but we will not publish
information supplied by you unless you have given us prior written authority to do so.

we will not publish the names of living people on this web site without their consent

we will not share information about living people with others without obtaining their prior consent

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing
this page ensures you are always aware of what information we collect, how we use it and under what
circumstances, if any, we will disclose it to other parties.

How to Contact Us

By Post

4 Elk Path
Three Mile Cross

By Telephone:  44 (0)118 988 3235

By E-mail:

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We
maintain strict standards to prevent any unauthorised access to such information.

If you feel that we are not following our stated privacy policy, you may contact us at the above address or
phone number.
Just writing to let you know how happy I was with everything you did on our family tree. The chart was great (much larger than I expected, but our floor was just about big enough!!) and the report was perfect - I love the red covers and the parchment paper. Everyone commented on how well everything had been put together and we agreed that we couldn't think of any improvements that could have been made. My sister was very touched and in tears for most of the evening! The family will have a lot to talk about over Christmas! I would definitely like a copy of the chart and possibly an extra copy of the report, but I'll be in touch later about these.

I have checked the chart and it is great.

I was very pleased with the final product and will be doing business with you again soon.

I have folded and pasted the chart into the family book and it is excellent.

I appreciate all the help and advice you have given so you can supply the best possible chart. The service your company give is excellent.

We received the chart Friday morning - it was just what we wanted.

Once again, I would like to thank you for the time and trouble you have taken with my family tree - dare I say, beyond the call of duty! - and it is much appreciated.  We've certainly shared a few emails and you have given me loads of extra help which has been a real boon.

Received my chart today and it is perfect, so pleased with it, thank you for your time and trouble.
What our customers have to say about us...
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[t] +44 (0) 118 988 3235